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IFMA: International Facility Management Association - Empowering Facility Professionals Worldwide


Event Calendar

World Workplace Asia
Conference & Expo

25-27 July 2012 — Singapore

Be part of this valuable platform for dialogue on FM issues and trends in Asia. Learn more»

View full IFMA Event Calendar »


Research & Reports

Logo: IFMA's Benchmarks Exchange: BEXIntroducing IFMA's Benchmarks Exchange

Finding comparative building data just got easier. Discover IFMA's new online survey management system entitled BEX.

Learn more about BEX »

Benchmarks Report CoverFM Benchmarks 6 Survey Opens!

We invite you to participate in this year's IFMA facility benchmarking survey, Benchmarks 6 – Annual Facility Costs.

FM Knowledge Center

Introducing IFMA's new FM Knowledge Center.

This online portal will serve as your go-to source for education on all things FM. Take advantage of educational courses, white papers, On Demand recordings, webcasts and much more.

Visit the FM Knowledge Center





What Is FM?


Definition of Facility Management

Facility management is a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology.

NEW COURSE! Facility Management: A Practical Introduction

This course will provide an informational overview of the roles, responsibilities and core competencies that make up the facility management profession. More than just a broad summary, the course will use a scenario-based learning style so that attendees can explore and examine realistic workplace situations in the global marketplace.

Students will benefit from a hands-on learning experience and valuable exposure to the 11 major FM competency areas as identified by IFMA. The course will help attendees grow in the facility management profession, advance their career and better communicate with members of their FM department or team.

Special pricing is available for IFMA chapter/council members, colleges/universities, corporate groups and GTA.

Contact
education@ifma.org for more information.

11 Core Competencies of Facility Managers

In 2009 a new global job task analysis (GJTA) defined 11 core competencies. The GJTA included responses from facility managers in 62 countries. It is the most comprehensive to date and the first truly global survey and analysis.
  1. Communication—Communication plans and processes for both internal and external stakeholders
  2. Emergency Preparedness and Business Continuity—Emergency and risk management plans and procedures
  3. Environmental Stewardship and Sustainability—Sustainable management of built and natural environments
  4. Finance & Business—Strategic plans, budgets, financial analyses, procurement
  5. Human Factors—Healthful and save environment, security, FM employee development
  6. Leadership and Strategy—Strategic planning, organize, staff and lead organization
  7. Operations and Maintenance—Building operations and maintenance, occupant services
  8. Project Management—Oversight and management of all projects and related contracts
  9. Quality—Best practices, process improvements, audits and measurements
  10. Real Estate and Property Management—Real estate planning, acquisition and disposition
  11. Technology—Facility management technology, workplace management systems

See Also:
View IFMA presentation on What is FM? »
FM Links
FM Acronyms
FM Definitions

FM Buyer's Guide


 
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